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Communication Breakdowns: Tools for Working Through Conflict in the Workplace
Thursday September 5, 2024 11:15am - 12:15pm MDT
Grizzly (Summit Gallery Peaks 9, 10): Second Floor
Conflict and the breakdown of productive communication is inevitable in the workplace. In this workshop we’ll work together to prepare for the next communication breakdown by identifying how our organizations want us to resolve conflict, compare unhealthy and healthy conflict, and practice two conflict resolution tools (Crucial Conversations and Emotional Intelligence).
Speakers
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Tessy Walker

Branch Supervisor, Aurora Public Library
Library Supervisor for the Hoffman Heights and newly opened Chambers Plaza Libraries for the Aurora Public Library system. I work with an amazing team that ensures our library spaces are welcoming, accessible and provide opportunities for life-long learning for a diverse communit... Read More →
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Andrea North

Librarian, Aurora Public Library
Thursday September 5, 2024 11:15am - 12:15pm MDT
Grizzly (Summit Gallery Peaks 9, 10): Second Floor
  Breakout Session

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